The 21st Century is seeing an unprecedented rate of change in how businesses are run and of the environment they operate in. The advent of social media creates numerous opportunities like new marketing channels, and threats such as potentially damaging customer feedback. Recruitment methods are changing to sourcing people that share the Company’s values and purpose rather than a singular focus on qualifications and experience. There is a general shift to outsourcing of support processes to enhance concentration on the core business processes of the company. The increased rapid changes in technology call for innovation to be adopted as a culture and not an event. The use of cloud-based internet applications and virtual work places presents new efficiency opportunities matched by cyber security threats that companies have not been exposed to in the past. The need for operational efficiencies to post a healthy bottom-line is a frequent call from many a Governing Board.